RETURNS PORTAL - https://girltribeco.returnlogic.com

ORDER FAQs

PLEASE DO NOT DM us about orders

ORDERS CANNOT BE CANCELED OR MODIFIED AFTER CHECKOUT

PLEASE DOUBLE CHECK YOUR INFORMATION, INCLUDING EMAIL ADDRESS AND SHIPPING ADDRESS.

ONLINE PURCHASES

  • If for any reason you do not absolutely love your Girl Tribe Co. order, we will gladly accept returns for EXCHANGE or STORE CREDIT, minus $8 for shipping, within 14 DAYS of purchase date.
  • Items must be in NEW condition and cannot be worn, washed or altered. GTCO reserves the right to refuse a return based on the condition of the item.
  • FINAL SALE items include: gift cards, beauty products, bralettes, face masks, candles and all sale items. These items cannot be returned.
  • Please allow up to 14 business days for GTCO to process your return. 
  • NO PRICE ADJUSTMENTS for previously purchased items.
  • GTCO is not responsible for lost or stolen packages.

PREORDER ITEMS

IF AN ITEM IN YOUR ORDER IS PREORDER, WE WILL SHIP YOUR ORDER ONCE ALL OF THE ITEMS ARE IN STOCK. 

 SHIPPING

  • All in-stock orders will ship within 14 BUSINESS DAYS
  • We do not offer expedited shipping at this time. 
  • FLAT RATE SHIPPING IS $8, orders >$100 ship free

PLEASE NOTE: our team is very small (but pretty dang incredible!) and we work very hard to make sure our customers are our priority! We are a small business, and we print all of our graphics at our print shop in Charlotte, NC. We fulfill orders as fast as we can. Please give us grace on processing delays and shipping times that are out of our control.